Shipping and Returns
If at any time you are dissatisfied with our product, service or attitude, call us and we will make it right. Life is way to short to walk around with a scowl on your face and brain. We rely on word of mouth to get more business and if you don’t like you experience here, you are more likely to tell 3x more people than if the experience was satisfying.
What I do ask is if you have any issue, you call us first. Don’t bitch about it on the web without first contacting me. When you call, there are only two people, Gina (wife of 25+ years and best friend) and me, Steve. The puppy hasn’t learned to answer the phone.
I promise you that I will make it right. If I have to take back half the product and give a full refund, I will do it.
You can call me at any time, 7 days a week, at (972) 424-7958 or email steve(at)turningwood.com
We want you to be happy to deal with us!
My name is Steve Worcester, and my studio is in Plano,TX.
While I do all sorts of woodturning, I have been woodturning since 1994 and have gone through many phases. I did square turning and wrote several articles on my techniques. After taking a class from David Ellsworth and advisories from Trent Bosch, hollow turning has been a major direction and force of my work.